Managed Services
Focus on Your Business, We'll Handle the IT
When your business relies on technology, having a dedicated IT partner becomes beneficial and essential. Managed Service Providers (MSPs) deliver thorough remote management of your IT infrastructure while offering predictable subscription-based pricing through defined Service Level Agreements.
By engaging our MSP services, you’ll fill technical gaps, access specialized expertise, and reduce operational costs—allowing you to focus on core business objectives.
Our solutions feature seamless cloud integration and service scalability that adapt to your evolving needs, whether you’re a small business, nonprofit, or government agency.
Why Choose INC as Your MSP Partner?
Your business deserves more than a help desk. It deserves a strategic partner committed to protecting your operations and empowering your growth.
Our Managed Services come with what we call the “Resilient by Design Guarantee.” That means every solution we implement is engineered not only to keep you running—but to keep you secure, compliant, and resilient in the face of ever-evolving cyber threats.
We offer:
24/7 remote and onsite monitoring
Rapid-response IT support
Comprehensive endpoint management
Patch management and system updates
Data backup & disaster recovery planning
Vendor evolving
Compliance readiness for HIPAA, PCI, and more
No Vendor Lock-In. Ever.
One of the ways we stand apart is by keeping you in control. We’re a proudly independent MSP, which means:
- No hidden vendor agendas
- Freedom to scale or pivot as your business evolves
We build interoperable solutions using best-in-class technology, but we never lock you into a single ecosystem. You’ll always have full visibility, portability, and decision-making power.
Continuous Learning, Relentless Innovation
Our Approach: Strategic, Security-Focused, Client-Centered
Discovery & Assessment
We begin every client engagement with a comprehensive IT audit. Using industry-aligned frameworks like NIST, ISO/IEC 27001, and ITIL, we evaluate your current infrastructure, identify vulnerabilities, and benchmark your environment against modern cybersecurity standards.Tailored Solution Design—With a Secure Foundation
While every business has unique needs, we start with a proven, standardized security stack required for all clients—ensuring a consistent, high level of protection across the board. From there, we build a custom-managed service plan around your specific operations and goals. Whether you’re running a hybrid workforce, remote office, or on-prem infrastructure, we adapt our broader services to fit your environment—never the other way around.
Security at the Core
Every piece of technology we manage is hardened with cybersecurity best practices, from endpoint protection and identity management to intrusion detection and secure cloud configuration. We conduct routine security audits and Managed Detection and Response (MDR) to ensure your systems remain resilient and your data stays protected.
Ongoing Support & Optimization
We don’t just set it and forget it. Our team provides 24/7 proactive monitoring, real-time alerts, and fast support from actual human engineers—no endless phone trees or ticket purgatory. We continually evaluate system performance using key performance indicators (KPIs) and service level agreements (SLAs) to ensure you always get peak value.
More Than a Service—A True Partnership
With INC, you’re not just another ticket number. We build long-term relationships based on transparency, accountability, and trust. We communicate clearly. We respond fast. And we make decisions with your best interests in mind—every single time.
Our Core Values:
Integrity
We do what’s right, not what’s easy.Excellence
Every solution is crafted with precision and care.Security
Building a business resilient to cyber threats.Innovation
We bring future-proof thinking to today’s IT challenges.Partnership
We succeed when you do.
Let’s Hardwire a Connection
Discover how our managed services can simplify your tech, secure your data, and support your growth every step of the way. Call us today or schedule a free consultation to find the right plan for your business.